Return & Refund Policy

Last Updated: October 2026

At Flower Children Tee (accessible via https://flowerchildrentee.com), we want every tee to feel right the first time you pull it on. When a color looks different in your own light or a fit is not what you pictured, this policy shows you how to send it back.

The headline numbers are simple. You have 30 days from delivery to start a return. We email you a prepaid return label within 1 business day of your request, so returns cost you nothing. Refunds are completed within 7 business days of the return reaching us, and there are no restocking or processing fees of any kind.

By placing an order, you agree to the terms below. If you are unsure whether a return qualifies, email us at [email protected] before sending anything and we will tell you.

1. Key Policy Framework and Timelines

2. What This Policy Covers

This policy covers every tee bought on our website. We accept returns of defective items and of items that are simply not right for you. Returns are made by mail, and refunds are issued in US Dollars to the original payment method.

Certain product categories may have specific return conditions noted on the product page. Where product-page terms differ from this general policy, the product-page terms apply.

3. Return Eligibility Criteria

• Time limit: the return is requested within 30 days of delivery.
• Item condition: the tee is unworn, unwashed, and free of makeup, deodorant, perfume, or pet hair.
• Packaging and tags: the original tags are still attached.
• Proof of purchase: an order number or order confirmation email.

Trying a tee on at home to check the fit and the color is completely fine. Keep the tags on while you decide and the return stays open to you.

4. How to Start a Return

1. Email [email protected] within 30 days of delivery with your order number and the item you are returning.
2. We email you a prepaid return label within 1 business day.
3. Pack the tee with its tags attached and affix the label to the outside of the package.
4. Hand the package to the carrier named on the label, and keep the drop-off receipt.

No printer? Tell us when you write, and we will send the label in a format the carrier can scan from your mobile screen.

5. Return Address

Returns come back to us at the address below. Please use the prepaid label we email you rather than a label of your own, so the parcel can be tracked.

6. Refund Processing and the 7 Business Days Commitment

When your return arrives, we inspect it within 1 to 3 business days and email you the outcome either way. Once a return is approved, customers can expect their refund to be completed within 7 business days from the date we receive the returned item.

After we issue the refund, your bank or card issuer may take a further 2 to 5 business days to post it to your account. If you have not seen it after 10 business days, email us and we will follow it up with PayPal and your bank.

7. No Fees, in Any Form

• No restocking fee: returned tees are never charged a restocking fee.
• No processing fee: we do not deduct anything for handling a return.
• No out-of-pocket shipping: the prepaid label covers the cost of sending it back.
• Full purchase price refunded: you receive the full price you paid for the returned item.

When the return is because of a mistake on our side, such as a damaged, defective, or incorrect item, the original shipping charge is refunded too. On change-of-mind returns the original shipping charge is kept.

8. Damaged, Defective, or Incorrect Items

If your tee arrives damaged, has a defect, or is not what you ordered, email us within 7 days of delivery with a photograph. These cases go to the front of our queue. We will send a replacement or a full refund, including the original shipping. Usually there is no need to send the item back. When we do need it, we email you a prepaid return label that covers it.

9. Exchanges

The fastest way to swap a size or color is to return the original and place a new order for the one you want, so the new tee ships right away. If you would rather do a direct exchange, email us and we will arrange it with free shipping both ways. If the replacement is out of stock, we will tell you and refund the original instead.

10. When Returns Are Not Accepted

• Items marked final sale or clearance at the time of purchase.
• Items that have been worn, washed, or altered.
• Items returned without their tags or original packaging.
• Returns without proof of purchase.
• Gift cards.
• Promotional free items.
• Special order items, unless defective, damaged or incorrect on arrival.

If your situation falls just outside one of these, write to us anyway.

11. Summary of the Return Lifecycle

12. Return Questions

If you are not sure where your return stands, or whether an item qualifies, write to us with your order number.

Thank you for shopping with us, and for saving us a spot on the rink.