Cancel and Change Order Policy

Cancel & Change Order Policy

Last Updated: October 2026

At Flower Children Tee (accessible via https://flowerchildrentee.com), this policy explains how to cancel an order or change it after you have placed it, and what happens if it has already shipped.

Second thoughts happen. Maybe a different ringer caught your eye after you had already checked out, or a baby tee needs to go up a size. We would much rather fix that before the parcel leaves than after.

By placing an order, you agree to the terms below. If your situation is not covered here, email us at [email protected] and we will be glad to help.

Changes and Cancellations at a Glance

TopicAt a glance
Cancel window24 hours from placing the order
Change window24 hours from placing the order
Cancellation costNone. Full refund, including shipping
After 24 hoursStill canceled if the order has not left us
After shippingRefuse delivery or request a prepaid return label
How to askEmail [email protected] with your order number

Canceling Within 24 Hours

You can cancel any order within 24 hours of placing it. Email us with your order number. You do not need to give a reason, and you receive a full refund, including the shipping charge, to your original payment method.

Changing Within 24 Hours

Within the same 24 hours we can change the shipping address, swap an item, or change a color, a size, or a quantity. Email us with your order number and the change, and we will confirm it by email. If a change raises or lowers the total, we charge or refund only the difference.

After the 24 Hours

If the 24 hours have passed but your order has not left the shop, we will still cancel it or make the change. Write to us as soon as you can, since handling begins quickly.

After Your Order Has Shipped

Once an order is on its way, we cannot stop it in transit, but you are not stuck with it. You can refuse the delivery, or email us to request a prepaid return label, which we send within 1 business day. Either way the order is refunded in full under our Return & Refund Policy.

Orders That Cannot Be Canceled

  • Final sale items, once processing has begun.
  • Orders that have already been assigned a tracking number.
  • Special order items once the supplier order has been placed.

If your situation falls just outside one of these, write to us anyway.

Address Corrections

If you notice an address error, email us straight away. Before shipping we correct it at no cost. After shipping, we contact the carrier on your behalf to redirect the parcel where the carrier allows it.

Cancellations We Initiate

Occasionally we may need to cancel an order ourselves, for example when an item sells out or a payment cannot be verified. If that happens, we email you right away and refund the full amount, including shipping, to your original payment method.

Questions About Your Order

Send us your order number and what you need, and we will take it from there.

Flower Children Tee

Address: 14 Rimmondale St, Seymour, CT 06483, United States

Website: https://flowerchildrentee.com

Email: [email protected]

Support Hours: Monday – Friday: 9:00 AM – 5:00 PM EST

Note: Emails received outside of business hours will be answered on the next business day, typically within 24 hours.

Thank you for shopping with us, and for saving us a spot on the rink.